1. Collection, Processing and Use of Your Personal Information
1.1 Anonymous Usage of Our Website and Service
You are welcome to visit our Website while remaining anonymous and without revealing any of your personal information.
However, when you first visit our Website and use the service, we will ask for your approval to place cookies on your device and to track your usage behavior. This helps us to better understand how customers use our website and the service and to improve our website offering and services, which includes providing you with a more personalized website and service experience and targeted offers. In case you have registered for our newsletter, we will use such website and service usage information also to provide you with more personalized communications reflecting your specific interests and preferences. Please refer to Section 2 below for a detailed description of the cookies and website, service analysis tools we use for this purpose and your rights to change your choices.
If you do not agree with the above practices and wish to remain fully anonymous, you can indicate not to provide your approval, or withdraw your approval with effect for the future, by using the opt-out mechanisms available (see Section 2 below). In this case, we will only collect certain anonymous information which do not directly relate to your person. For example, we may collect the number of visitors to our Website and service, browsing patterns and areas of interest. We analyze this information to understand how customers use our website, service, and to assess trends, statistics and customers’ needs, which help us to improve our website and to better serve customers.
1.2 Users with Accounts
If you create an account, we require some basic information at the time of account creation. You will be asked to submit a valid email address, your name, country or area you are located and create your own password. You also have the option to give us your gender, date of birth, workplace, preferred language, your usage of our product and the process you arrived to our Website and mobile number when you register your products, if you want to. All this information shall consist of your “My account”. “My account” is any information about one of our users which could, alone or together with other information, personally identify him or her. Information such as an email address, a name, are examples of “My account”. We will only use this information for managing your website account, statistical analysis, and providing customer service.
1.3 Using “Contact Us”
1.4 Newsletter Registration
You are free to register for our newsletter. When doing so we will ask you for your approval to store and process name, email address, preferred language and contents on your form whether you qualify as a private or business customer. We will use such data solely to provide you with regular email updates about the services and products of LINKFLOW. In case you have also given your approval to the placement of cookies and the tracking of your website and service usage behavior, we will also use information about your website and the service usage to provide you with personalized communications which reflect your specific interests and preferences.
When registering for our newsletter, you further approve that your usage of our newsletter, such as email-opens and email-clicks, may be tracked by LINKFLOW using an analytics tool provided by Mailchimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, United States ("Mailchimp"). This tool also collects information about undeliverable emails and unsubscribes. The personal data collected by Mailchimp contains your name, email-address, location, company name, title, telephone number.
1.5 Children Under the Age of 16
1.6 Information May Be Processed and Stored Outside Your Country
Please note that we are a company operating in Korea and therefore personal information and other content and communication on the services are likely to be transmitted through, processed in, and stored on database servers located outside of the country in which you reside. The protections afforded by the data privacy laws of such country (including Korea) may be less favorable than those of your own country. If you use the Website or services, you will be deemed to have agreed that the collection, use, transfer, and other handling of Information are governed by the laws of Korea, among others.
2.1 Essential Cookies
Cookies are small text files that our Website and service asks to place on your computer or other internet enabled devices, such as tablets or smartphones. If your browser is set to accept cookies, then your browser adds the text in a small file.
2.2 Cookie Approval & Personalized Tracking
When you access our Website or service, we will ask for your approval to place additional cookies on your device by displaying a cookie banner ("Cookie Approval"). These cookies will not be strictly necessary for the functioning and performance of our Website but will help us to collect some of your personal data relating to your website usage behavior in order to improve our website offering and services and/or to provide you with more personalized information and services, including targeted offers. In case you have registered for our newsletter, we will use such website and service usage information also to provide you with more personalized communications reflecting your specific interests and preferences.
The cookie banner informs you about the main purposes of the additional cookies and provides you with information about your choices and where you may access further information. Your continued use of our Website after having been displayed with the cookie banner will signify your approval to the described practices.
We explain the categories of non-essential cookies and other tracking technologies that may be placed on your device and their respective purposes in the context of the different services further below. At all times, you have the right to withdraw your Cookie Approval and individually opt-out from the placement of cookies and any collection of your information for the different purposes at any time with effect for the future, as further explained in the below.
2.3 Other Tracking Technologies
We may also use other tracking technologies, such as pixels and web beacons in order to provide a better service. These technologies usually work in conjunction with cookies.
2.4 Managing Your Cookie Settings
If you choose not to accept cookies, this may impair the usability of the Website and you may not be able to take advantage of some of our features and services offered.
If you use different devices to access our Website (e.g., smartphone, tablet, computer, etc.) you will need to ensure that each browser on each device is adjusted to reflect your cookie preferences.
2.5 Use of Google Analytics
Google will use this information as our commissioned data processor to help us evaluate the use of our Website, to compile reports on website activity and to provide other statistical and analytical services relating to usage of our Website. The IP address transmitted by your browser within the framework of Google Analytics will not be associated with any other data held by Google.
You may prevent the collection of data generated by the cookie about your use of this website (including your IP address) and opt-out of being tracked by Google Analytics across all websites by downloading and installing a browser-plugin which is available from Google Analytics Opt-out Browser Add-on page .
For an overview of privacy at Google, please click here .
2.6 Use of Google Analytics Advertising Features
Depending on the pages you visit on our Website, we may further use certain Google Analytics Display Advertising features, such as demographics and interest reporting and remarketing features.
To enable these features, a third-party DoubleClick Cookie will be placed on your device by Google (when you visit certain pages of our website or websites from other publishers that have implemented advertising features based on the DoubleClick Cookie).
The DoubleClick Cookie stores information about your use of our Website (and eventually other websites visited in the Google advertising network), including the sites visited, ad views, page views, user interaction data, browser information, IP-address, a cookie ID, and your search history. Google will not link your name or other personally identifiable information to your DoubleClick cookie without your prior approval.
We use Google Analytics to analyze the data stored in the DoubleClick Cookie in order to obtain statistical reports on our user's demographics (age, gender) and interests. These reports help us to better understand our users and to improve our website and services.
In addition, we use Google Analytics' remarketing features to run advertising campaigns (including Google AdWords) to users of our Website. Based on their prior visits to our website (and their interests expressed during those previous sessions), these users will be delivered relevant targeted advertising when they browse other sites in the Internet within the Google Display Network. We may also use the Google Analytics Advertising features to help us measure the effectiveness of advertising campaigns.
Please further note that the DoubleClick Cookie also enables Google and other third-party vendors to serve targeted advertising (based on your prior visits to our website and/or other sites on the Internet). These ads may be shown on websites of Google and/or other publishers participating in the Google advertising network.
You can manage your preferences and opt-out of Google's interest-based ads in your Google Ads Setting . In this case, the unique cookie ID of the DoubleClick-Cookie is overwritten and can't be associated with a particular browser. Please note that a new DoubleClick-Cookie might be placed if you delete all cookies from your device and you may have to renew you opt-out settings.
If you would like to permanently deactivate the DoubleClick-Cookie please download and install the browser-plugin which is available here .
For an overview of privacy at Google, please click here .
2.7 Other Third-Party Cookies
Some content or applications, including advertisements, on the website may be served by unaffiliated third parties. These may place cookies on your device for their own purposes. We do not control these third parties' tracking technologies or how they may be used.
You may prevent the placement of and tracking by such third-party cookies by adjusting or modifying your browser settings accordingly. For further information please refer to your browser instructions.
We embed videos from Vimeo on some pages. Vimeo is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. Vimeo allows you to publish all kinds of videos via the Internet portal. The operating company of Vimeo is Vimeo, Inc.
With each call-up to one of the individual pages on which a Vimeo video was integrated, the Internet browser is automatically prompted to download a display of the corresponding Vimeo component. Further information about Vimeo may be obtained under https://vimeo.com/about . When playing a video, Vimeo gains knowledge of what specific sub-page of our website was visited.
If you are logged in on Vimeo, Vimeo recognizes with each call-up to a sub-page that contains a Vimeo video, which specific sub-page of our Internet site was visited. This information is collected by Vimeo and assigned to your Vimeo account. This may be prevented by logging out of Vimeo before accessing pages that contain Vimeo videos.
Vimeo data protection provisions, available at https://vimeo.com/privacy , provide information about the collection, processing and use of personal data by Vimeo.
2.7.3. Google Maps
This website uses Google Maps ("Google Maps"), a map service provided by Google, Inc. (“Google”) to display interactive maps.
3. Accessing and Correcting Your Information
You (or your parent or legal guardian if you are under the applicable legal age) may review or change your personal information at any time, and you may also request access to, correct or delete any personal information that you have provided to us, or withdraw your consent to LINKFLOW’s collection and use of your personal information or to unregister from the services.
However, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
4. Use and Disclosure of your Personal Data
4.1 Use of Your Information
We use the information we collect about you in order to make your experience with us more enjoyable. In addition to the purposes set out in index 1 above, our use of your information includes the following general purposes:
(1) To manage our Website: We use your information for administrative purposes, for example, to detect identity fraud and other unauthorized activity, to respond to inquiries, and to provide notices to you.
(2) To provide you with our service and products: We use your information to provide you with our service and products, for example, to deliver products or services, to process payment, to collect monies due, to respond or otherwise communicate with you regarding our service and products. We may also use your information to perform market analysis or improve our Service to aid us in serving you better.
(3) To send you useful information: We use personal information for marketing purposes, for example, to inform you of our new products or upcoming events and to send other marketing materials that may be of your interest.
4.2 Disclosure to Third Parties
We are not in the business of selling or renting information. We do not share information about you with other people or non-affiliated companies except to provide you with our service, or under the following circumstances:
(1) For legal reasons: We may share your information for legal reasons, for example, to respond to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such case, we will use our best efforts to notify you in advance to the extent possible.
(2) With your consent: We may share your information with your prior consent.
[(3) To efficiently handle your information: We may share information with our affiliates or third parties that assist us in providing our services to you. For example, these affiliates and third parties may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. The details of our affiliates or third parties that currently assist us are as follows:]
|Mailchimp (for who only register the newsletter)||
||Expires when unsubscribe the newsletter|
5. HOW LONG WE KEEP YOUR INFORMATION
Our policy is to discard your information promptly once the purpose of collection and use of your information has been fulfilled. However, we may retain certain information even after the purpose has been fulfilled for a certain period before discarding it as follows:
|Information being retained||How long it will be retained||The law that requires us to retain it|
|Records on marks & advertisements||6 months||Act on the Consumer Protection in the Electronic Commerce Transactions, Etc.|
|Records on contracts and withdrawal of offers, etc.||5 years||Act on the Consumer Protection in the Electronic Commerce Transactions, etc.|
|Records on payment and supply of goods, etc.||5 years||Act on the Consumer Protection in the Electronic Commerce Transactions, etc.|
|Records on customer complaints and resolution of disputes||3 years||Act on the Consumer Protection in the Electronic Commerce Transactions, etc.|
|Communication records, phone number, location records||1 year||Protection of Communications Secrets Act|
|Computer log-on, location records||3 months||Protection of Communications Secrets Act|
6. DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
7. DESTRUCTION OF PERSONAL INFORMATION
As noted above, LINKFLOW will destroy the personal information without delay when the personal information becomes unnecessary, such as the elapse of the personal information retention period and achievement of the processing purpose.
7.1 Destruction Procedure
After fulfilling the purpose of collection and use of your personal information to which you have consented, your personal information will be moved to a separate DB (a filing cabinet in case of paper records) and retained for a certain period of time stipulated under the applicable laws and regulations before being discarded. Personal information that has been transferred to the separate DB will not be used for any other purposes other than those held by law unless otherwise provided by law.
7.2 Destruction Method
- Electronic file: discarded in an irreversible manner using technical methods
- Paper output: either shredded or incinerated
9. CONTACT INFORMATION
In order to protect your personal information and handle complaints related to personal information, LINKFLOW has designated the related department and personal information manager as below.
Personal information protection director
- Name: Kim Yong Kuk
- Title: CEO
- Phone: +82- 70-5178-2582
- E-mail: firstname.lastname@example.org
- Fax: 070-8277-5506
You may notify the person in charge of personal information management of any complaints related to the privacy of your information by using the LINKFLOW service. We will respond promptly to the users' complaints.