LINKFLOW CO., LTD. is revising its Privacy Policy to provide clearer information about its personal information processing practices and to better protect user rights.
- Announcement Date
September 14, 2026 - Effective Date
October 14, 2026 - Key Changes
- Clarification of the websites and mobile applications covered by the Policy
- Clarification of the personal information processed for inquiries, customer support and after-sales service, including applicable retention periods
- Addition of information concerning the Shopify platform and Network Intelligence
- Clarification of service providers and international transfers of personal information
- Clarification of the purposes, retention criteria and refusal methods for cookies and similar technologies
- Addition of information concerning Google Ads conversion measurement for completed inquiries
- Update of the Privacy Officer and privacy inquiry contact information
Google Ads conversion measurement will be used to determine whether a user who visited the website through an advertisement completed an inquiry. Names, email addresses, telephone numbers, company names and inquiry details entered in the inquiry form will not be transmitted to Google for Google Ads conversion measurement.
Users may reject or withdraw consent to advertising and measurement cookies through the cookie banner or cookie settings. Refusal will not prevent users from browsing the website or submitting an inquiry, but the inquiry may not be included in advertising conversion statistics.
Google Ads conversion measurement is scheduled to begin on October 14, 2026, the effective date of the revised Privacy Policy.
Please review the full revised Privacy Policy below for further details.
[The Full Revised Privacy Policy]
Privacy Policy
Last Updated: September 14, 2026
Effective Date: October 14, 2026
LINKFLOW CO., LTD. (the "Company") establishes and publishes this Privacy Policy to protect personal information and user rights in accordance with the Personal Information Protection Act of the Republic of Korea and other applicable laws.
Article 1 Scope
This Policy applies to the websites operated by the Company and the inquiry and customer support services provided through them: linkflow.co.kr, linkflowstore.com, nexx360.co.kr, nexx360.jp, nexx360.us, fitt360.co.kr.
This Policy also applies to the following mobile applications provided by the Company: FITT360, FITT360 PB, NEXX Mobile, PB100G Manager, LINKFLOW BOLD. It continues to apply where a listed domain redirects to the primary domain or where the service configuration changes.
Article 2 Purposes Information and Retention
|
Purpose |
Information |
Retention |
|
Inquiries, customer support and after-sales service |
Required: name, email address, inquiry category, title and inquiry details |
3 years after the inquiry or complaint is resolved |
|
Website operation and security |
IP address, access time, pages visited, referral source, device/browser information, cookies and similar identifiers, and usage records |
Access records are generally retained for 6 months. Cookies are retained as described in Article 9 and the relevant provider policy |
|
Google Ads conversion measurement |
Advertising click identifiers (including GCLID), cookies and similar identifiers, IP address, device/browser information, pages visited, referral source and completed-inquiry status |
Cookies beginning with _gcl_ are retained for up to 90 days. Google Ads reporting data may be available for up to 37 months for daily or weekly data and 11 years for monthly, quarterly or annual data |
|
Mobile app functionality |
Device permissions allowed by the user, including camera, photos/media, storage, local network and location, as well as product connection and app setting information |
Generally processed on the user's device and not separately stored on Company servers. On-device information remains until the app or the relevant data is deleted |
The Company does not currently provide account registration, online ordering or payment, guest ordering, or product review functions on its websites. Before introducing a newsletter or marketing subscription function, the Company will obtain separate consent and update this Policy before collection begins.
Article 3 Collection Methods
· Information submitted directly through website inquiry forms, email or telephone
· Information generated automatically through device, browser and server logs when websites or mobile apps are used
· Information generated through the Shopify platform and functions or apps used by the Company
· Information generated when a user grants device permissions or connects a product to a mobile app
Article 4 Shopify Platform and Network Intelligence
The Company's websites are operated on the Shopify platform. Shopify may process IP addresses, device and browser information, page visit, search and click information, and information entered in an inquiry form to provide hosting, page display, search and product discovery, localization, inquiry forms, security and cookie consent management.
Shopify provides Network Intelligence as part of the services used by the Company. Where this functionality applies, Shopify may process device and network information and website activity together with other Shopify data to improve products and services and provide personalization, performance analysis and advertising-related features. Other merchants cannot directly view a visitor's personal information.
Where a user rejects non-essential cookies or opts out of applicable data sharing or targeted advertising choices, Shopify reflects that choice for non-essential purposes in accordance with applicable law and settings. More information and Shopify privacy rights are available at:
· Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
· Shopify Privacy Portal: https://privacy.shopify.com/
· Shopify Cookie Policy: https://www.shopify.com/legal/cookies
Article 5 Mobile Applications
The Company's mobile apps provide product connectivity, recording and preview, photo/video management, and device settings. Permissions allowed by the user, including location, storage, photos/media, camera and local network access, may be used on the device to provide these functions.
Based on current app-store disclosures, FITT360, FITT360 PB and NEXX Mobile are identified as not collecting user data for the Company or sharing such data with third parties. The Android PB100G Manager app is identified as potentially sharing app information, performance data and device or other identifiers, and the Android LINKFLOW BOLD app is identified as potentially sharing location information with third-party services. Such information may be processed by app-store, operating-system or technology service providers for app distribution, operating-system features, product connectivity, diagnostics or app functionality and may not be separately stored on Company servers.
Users may reject or withdraw app permissions in device settings. Refusing required permissions may limit product connectivity, recording, media storage or viewing, or location-based functions. If app functions or data practices change, the Company will update both the app-store data-safety disclosures and this Policy.
Article 6 Service Providers
|
Provider |
Services |
Information and retention criteria |
|
Shopify and its affiliates/subprocessors |
Hosting, inquiry forms, search/product discovery, localization, security, cookie consent management and Network Intelligence |
Website usage and inquiry-form information, processed under Company retention rules or during the Shopify service term and then returned, deleted or anonymized |
|
Google LLC (Google Workspace/Gmail) |
Receiving and retaining inquiry emails and customer communications |
Inquiry-form information and email communications, retained for 3 years after resolution |
|
Pop Convert |
Display and performance measurement of announcement popups and banners |
IP address, device/browser information and page views, retained during the service term or until deletion is requested. Email and phone capture functions are not used |
|
Google LLC (Google Ads/Google Tag Manager) |
Advertising conversion measurement and tag management |
Processed only after consent to advertising/measurement cookies, within the scope and periods in Articles 2 and 8 |
Article 7 Disclosure to Third Parties
The Company does not generally disclose personal information to third parties. It may do so only where the user has separately consented, where disclosure is specifically required by law, or where otherwise permitted by applicable law, and then only to the minimum extent necessary. Processing by service providers is governed by Article 6.
Article 8 International Transfers
|
Recipient |
Country timing and method |
Information and purpose |
Retention basis and refusal |
|
Shopify Commerce Singapore Pte. Ltd., Shopify Inc. and Shopify affiliates/subprocessors |
Singapore, Canada, United States, Ireland, United Kingdom, France, Germany, Italy, Lithuania, Netherlands, Poland, Spain, Sweden, Australia, India, Japan and New Zealand |
IP, device/browser data, usage records, essential cookies and inquiry-form information |
Company retention periods and Shopify service term; then return, deletion or anonymization, subject to legal and backup exceptions |
|
Shopify Commerce Singapore Pte. Ltd., Shopify Inc. and Shopify affiliates/subprocessors |
Singapore, Canada, United States, Ireland, United Kingdom, France, Germany, Italy, Lithuania, Netherlands, Poland, Spain, Sweden, Australia, India, Japan and New Zealand |
IP, device/browser data, usage records and cookie identifiers |
Shopify service term or until consent is withdrawn or deletion occurs, subject to legal and backup exceptions |
|
Google LLC (Google Workspace/Gmail) |
United States and countries where Google processes the service |
Inquiry-form information and email communications |
3 years after resolution; Google deletion and backup policies may apply |
|
Pop Convert |
United States |
IP, device/browser and page-view information |
Service term or until deletion request |
|
Google LLC (Google Ads) |
United States |
Cookies, GCLID and similar identifiers, IP, device/browser, pages and referrals, and completed-inquiry status |
_gcl_ cookies: up to 90 days. Reporting data: up to 37 months for daily/weekly and 11 years for monthly/quarterly/annual data |
Current Shopify subprocessors and locations: https://help.shopify.com/en/manual/privacy-and-security/privacy/subprocessors
Article 9 Cookies and Similar Technologies
|
Category |
Purpose |
Retention and controls |
|
Essential Shopify cookies |
Website display, security, session, language and privacy-choice storage |
Session-based or the period stated in Shopify's Cookie Policy; necessary for core website functions |
|
Non-essential Shopify and Network Intelligence technologies |
Analytics, personalization, service improvement and advertising-related features |
May be rejected or withdrawn through the cookie banner or preference tool |
|
Google Ads conversion cookies |
Measure a completed inquiry following an advertising click |
Cookies beginning with _gcl_ last up to 90 days and may be rejected or withdrawn through cookie preferences |
Users may accept or reject non-essential cookies on their first visit and may later change their choice through the website's cookie preference tool. Refusing Google Ads conversion measurement does not prevent browsing or submitting an inquiry, but the event will not be included in advertising conversion statistics.
Article 10 Deletion
The Company deletes personal information without undue delay after its purpose has been fulfilled or the retention period has expired. Information required by law is segregated and retained for the statutory period. Electronic files are deleted using methods designed to prevent recovery or reproduction, and paper records are destroyed by shredding, incineration or another appropriate method.
Article 11 User Rights
· Request access, correction, deletion or restriction/suspension of processing
· Withdraw consent and change non-essential cookie choices
· Refuse or withdraw consent to applicable international transfers
· Raise a privacy inquiry or complaint
Requests may be submitted to help@linkflow.co.kr or through the website inquiry form. The Company verifies the requester or authorized representative and responds under the procedures and time limits required by applicable law. General product or sales inquiries should be sent to contact@linkflow.co.kr.
Article 12 Security Measures
· Minimizing and regularly reviewing access rights
· Managing access logs and monitoring abnormal access
· Applying appropriate safeguards during transmission and storage
· Updating security software and training employees
· Reviewing the privacy safeguards of service providers
Article 13 Children
The Company's websites and mobile apps are not directed to children under 14, and the Company does not knowingly collect their personal information. If the Company becomes aware of such collection, it will take appropriate verification and deletion measures under applicable law.
Article 14 Company and Privacy Contacts
|
Item |
Details |
|
Company |
LINKFLOW CO., LTD. |
|
Representative |
KIM YONG KUK |
|
Address |
#623, DMC Hi-tech Industrial Center, 330, Seongam-ro, Mapo-gu, Seoul, Republic of Korea |
|
Privacy Officer |
KIM YONG KUK / Chief Executive Officer / help@linkflow.co.kr / +82-70-5178-2582 |
|
Privacy Inquiry Department |
Brand Communication Team / contact@linkflow.co.kr |
Article 15 Changes to this Policy
The Company may amend this Policy in response to changes in law, services or processing practices. Minor changes are generally announced at least 7 days before they take effect, and changes materially affecting user rights are generally announced at least 30 days in advance on the Company's website.
Announcement Date: September 14, 2026 | Effective Date: October 14, 2026
_
Contact
Privacy Officer: KIM YONG KUK / Chief Executive Officer
Privacy Inquiry Department: Brand Communication Team
Email: help@linkflow.co.kr / contact@linkflow.co.kr
Telephone: +82-70-5178-2582