Privacy policy

 

Last Updated: April 4, 2025
Effective Date: April 4, 2025

Linkflow Co., Ltd. (“we,” “our,” or “the Company”) respects your privacy and is committed to protecting the personal information of our users in accordance with applicable laws such as the GDPR and CCPA. This Privacy Policy outlines how we collect, use, and manage personal data.

1. Purpose of Collection and Use of Personal Information

Purpose Collected Items Retention Period
Account Registration Name, Email, Password, Phone Number, Address Until account deletion
Order & Payment Processing Name, Address, Email, Payment Details, Order History Per local eCommerce regulations
Customer Support Name, Email, Phone Number, Inquiry Details 3 years after inquiry resolution
Marketing & Advertising Email, Browsing History, Cart & Search Records Until opt-out or account deletion
Service Improvement Usage Logs, Cookies, Device Info, Browser Info, IP Address 6 months or until account deletion

2. Collection Methods

  • Website: registration, inquiry forms, checkout, reviews

  • Automatically via cookies, device/browser/IP info, analytics tools

  • Shopify tracking systems

  • Mobile app features (remote control, gallery): Device ID, access logs, for computing functionality only

3. Shopify Platform - Automatic Data Collection

Our services are hosted on Shopify Inc., which collects user data automatically.

  • User Behavior: Page views, searches, product clicks, cart additions, checkout actions

  • Location Info: Auto-detected via IP

  • Email Activity: Newsletter opens, link clicks, unsubscribes, spam reports

※ These are collected without separate user opt-in, and may not be disabled via browser settings.
※ Shopify does not offer opt-out functionality, and use of our services implies consent to this data collection.
※ For more details, refer to Shopify Privacy Policy and Cookie Policy.

4. International Transfers

Item Details
Recipient Shopify Inc. (https://www.shopify.com)
Location United States
Method & Timing Automatically upon use of the service
Transferred Data Account, order, payment, user behavior, IP address
Purpose of Transfer Hosting, payment, analytics, service improvement
Retention Policy Per Shopify & Company policy
Contact privacy@shopify.com

※ This transfer is essential for service provision and cannot be opted out due to platform structure.

5. Disclosure to Third Parties

We do not share personal data with third parties, except in the following cases:

  • With your prior consent

  • As required by law or government request

  • With payment/logistics providers for order fulfillment

6. Retention and Disposal

Personal data is deleted once its intended purpose is fulfilled, unless otherwise required by law.

Type Legal Basis Period
Order/Contract Information eCommerce Law 5 years
Payment & Supply Records eCommerce Law 5 years
Complaints & Disputes eCommerce Law 3 years

Data collected via our former websites (e.g., fitt360.co.kr, linkflow.co.kr, etc.) will no longer be used.
Customers will be required to provide information again for A/S and support after site migration.

7. User Rights

Users may request the following at any time:

  • Access, correct, or delete their data

  • Request to stop processing

  • Unsubscribe from marketing communications

Requests can be submitted via email (help@linkflow.co.kr) or contact form. We will respond promptly.

8. Use of Cookies

Cookies are used to enhance user experience, deliver services, and for analytics.

  • Manage settings via your browser

  • Some services may not function properly if cookies are disabled

  • More info: Shopify Cookie Policy

9. Security Measures

We take the following steps to protect your data:

  • Encrypted data storage

  • Role-based access control

  • Firewalls, antivirus, and security updates

  • Staff training and audits

10. Children's Privacy

We do not knowingly collect personal information from children under 14.
Guardians may request access, correction, or deletion of such data.

11. Contact Information

  • Name: Yongguk Kim

  • Role: CEO

  • Email: help@linkflow.co.kr

  • Phone: +82-70-5178-2582

12. Policy Changes

We will notify users via our website before any changes to this policy:

  • Minor changes: at least 7 days prior

  • Major changes: at least 30 days prior